Packaging has been opened but never used. Original owner stated that she bought for grand children but then never set up. Batteries are dead and need to be replaced. Electronics are thoroughly tested for quality assurance. Any noticeable issues or concerns will be noted in condition description or photographs. The lifetime of item(s) can not be guaranteed. Batteries may or may not be functional and might need to be replaced. All sales are final. Attempting to return new items that have been opened and/or used is strictly prohibited. In conclusion, we strive to offer high quality product so you can continue shopping the aftermarket with confidence. Please feel free to message us with any questions or concerns. Thank you for your business.